Terms of Service

Welcome to Vivenza. By accessing our website www.vivenzaminimalist.com and purchasing from us, you agree to comply with the following Terms of Service. Please read them carefully before using our online store.

1. General Information

  • This website is operated by Vivenza.

  • We offer minimalist jewelry designed for durability, elegance, and timeless everyday wear.

  • By purchasing from us, you confirm that you are at least 18 years old or of legal age in your place of residence.

2. Use of Our Store

  • You may not use our products or website for any unlawful, fraudulent, or unauthorized purpose.

  • You must not introduce viruses, malicious code, or attempt to compromise the functionality or security of the site.

3. Products and Availability

  • We strive to display product colors, sizes, and materials as accurately as possible, but slight variations may occur due to screen differences or production batches.

  • All products are subject to availability at the time of purchase.

4. Prices and Payments

  • Prices are displayed in the currency shown on our website and may vary depending on your location.

  • Taxes, duties, and shipping fees (if applicable) are calculated at checkout. Customers outside the EU may be responsible for customs duties or import fees.

  • Accepted payment methods are listed on our store (credit/debit cards, PayPal, etc.).

  • We reserve the right to modify prices at any time, but confirmed orders will not be affected.

5. Shipping and Delivery

  • We offer worldwide shipping. Delivery times vary by destination, typically 3–10 business days.

  • Delivery times are estimates only and may vary due to external factors (carriers, customs clearance, high demand).

  • Once shipped, you will receive a tracking number to monitor your order.

6. Returns and Warranty

  • You have the right to request a return within 14 calendar days of receiving your order, provided the item is unused, unworn, and in its original packaging.

  • For hygiene reasons, worn or used jewelry cannot be returned.

  • All Vivenza pieces come with a Lifetime Warranty covering manufacturing defects.

  • To start a return or warranty claim, contact us at: support@vivenzaminimalist.com.

7. Limitation of Liability

  • Vivenza is not responsible for delays, damages, or losses caused by events beyond our reasonable control (natural disasters, strikes, shipping disruptions, customs delays, etc.).

  • We are not liable for misuse or improper handling of our jewelry.

8. Intellectual Property

  • All website content (text, images, logos, designs, trademarks) is the property of Vivenza or licensed for our use.

  • Reproduction, distribution, or commercial use without prior written consent is strictly prohibited.

9. Changes to Terms

  • We reserve the right to update or change these Terms of Service at any time.

  • Changes take effect immediately upon being posted on the website.

10. Contact

For any questions regarding these Terms, you can reach us at:
📧 support@vivenzaminimalist.com
🌍 www.vivenzaminimalist.com